About Crawford Technologies develops solutions that help enterprises optimize and improve the secure and accessible processing, delivery, storage and presentment of their customer communications. As an award-winning, global provider of products and services with over 1,800 customers on six continents, Crawford Technologies enables some of the world’s largest banks, insurers, healthcare providers, utilities and print services companies to reduce costs, simplify processes and streamline mission-critical customer communications across all channels and in all formats
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Many of our clients express their need to manage electronic forms more effectively. But the scope of an electronic forms management effort can take many different paths. So if your boss comes to you and says, “We need to get our forms under control”, make sure to frame the...
What happens when a consumer agrees to do business with a supplier electronically? The consumer creates an online profile and adds their communications preferences – such as whether they want an email or text notification when their bill is due, whether they want to receive promotional...
Since 1999, Docufree has securely managed and modernized how people and the systems they use every day interact with data and each other, driving measurable outcomes for both clients and their customers—from providing an on-ramp to digital transformation to automated invoice processing, human resources and customer communications
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One growing area of customer communications management (CCM) is the functionality to provide alerts and notifications: the ability for an organization to provide timely or urgent messages to its customers and agents
Looking at the marketplace today- there are organization needs and third party solutions for capture, business process management, records/retention management, customer communications, ediscovery , archiving and much more from a functional standpoint, and infrastructure requirements such as greater scalability and storage management
Looking at the marketplace today -- there are organization needs and third-party solutions for capture, business process management, records/retention management, customer communications, ediscovery, and archiving from a functional standpoint, and infrastructure requirements such as greater scalability and storage management
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This session looks at how Ultimate Software's Content and Communications team is continuously improving upon how to collect, create and manage information used to support a dynamic customer communications environment
Preston’s industry experience spans more than 25-years in BPM, Workflow, Imaging, Content Management, Customer Communications Management, Web Customer Experience and Interactive Marketing